Customer Service Support & Inside Sales Weymouth, MA

Compensation: $18.00/hour + Commission

On-Target Earnings: $55,000-$70,000 annually

This role blends customer support and inside sales, working with inbound leads to assist customers, manage orders, and drive revenue through follow-up and service coordination.

Our client provides training and ongoing mentorship. Candidates with retail or customer-facing experience and a positive attitude will thrive in this role.

Schedule

Standard hours: 8:00 AM - 4:30 PM Monday- Friday

Winter hours may extend to 5:00-6:00 PM

November-April:

Open 6 days per week

Must work 1 weekend day

One weekday off

Occasional extended hours during peak season August- November

Key Responsibilities

Answer inbound customer calls

Process orders and schedule service

Dispatch technicians as needed

Conduct follow-up calls to close sales opportunities

Provide excellent customer service and support

Assist with seasonal sales efforts and promotions

Sales & Seasonal Focus

Peak selling season: August-December

Marketing support includes company-generated leads and campaigns (e.g., mailers/postcards August-November)

Off-season shifts to more CSR-focused responsibilities

Qualifications

Strong communication and customer service skills

Positive attitude and willingness to learn

Ability to multitask in a fast-paced environment

Retail or service experience preferred (but not required)

If you're interested in this role please send resumes to Jamie Corriveau:

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.